Returns & Refund Policy

Due to the perishable nature of our artisanal rim dips, we are unable to accept returns on food products once they have been shipped. However, if your order arrives damaged or incorrect, we are committed to making it right with a replacement or refund.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please check your package for any signs of damage or leakage that may have occurred during transit.

• 2.
  Document Issues

  If there is a problem, take clear photos of the damaged product and the shipping label within 48 hours of delivery.

• 3.
  Contact Support

  Email our team at [email protected] with your order number and the photos of the affected items.

• 4.
  Resolution Process

  Our team will review your claim and process a replacement shipment or a full refund to your original payment method.